Better Listening Makes Everything Better

Better Listening Makes Everything Better

Wherever it is found, poor listening does great damage to communication and the effective exchange of information and ideas. Poor listening hinders the sharing of thoughts and feelings. It weakens organizational culture and undermines performance. It cripples teamwork and collaboration. It sabotages marriage and parenting. Poor listening damages any relationship, personal or professional.  Better listening,…

What Does Mental Toughness Look Like?

What Does Mental Toughness Look Like?

No matter a person’s job or role in life, the value of mental toughness is enormous. Leading, coaching, parenting, teaming, being a student, being an athlete, training, competing, selling, customer service, driving your car, interacting with people at work/home/community… all life situations are made better when you are mentally tough.  Given its importance, let’s clarify…

Leadership Principles: How to Build Trust in the Virtual Workspace

Leadership Principles: How to Build Trust in the Virtual Workspace

In the COVID 19 landscape, many people are either working remotely or not at all. There are three steps to Build Trust Working Remotely: Character Trust – acting with integrity by following through with what you say you will do. Competence Trust  – your ability to do your job and help others navigate their jobs. Connection…