- Leave your ego at the door.
- Think team, not self.
- Be clear about roles and responsibilities.
- Work with each other and for customers.
- Serve the customer or support someone who does.
- Invest the time to care, listen, and communicate.
- Commit to mutual accountability.
- Embrace productive conflict. Challenge, debate, decide, and commit.
- Assume positive intent.
- Appreciate the value of others. Respect and leverage differences.
- Talk to people, not about people.
- Have the meeting after the meeting in the meeting.
- Support each other. Ask for help, give help.
- Collaborate to find solutions. No BCD. No blaming, complaining, defensiveness.
- Own your impact.
